Terms & Conditions

Our service agreement and usage terms

Last Updated: February 2025

Agreement to Terms

By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our website or use our services.

Inspection Services

Scope of Inspection

Our home inspections are conducted according to the Standards of Practice of the International Association of Certified Home Inspectors (InterNACHI). The inspection:

  • Is visual in nature and non-invasive
  • Covers readily accessible systems and components
  • Provides a general condition assessment
  • Does not predict future conditions or failures

Limitations

The inspection does not include:

  • Code compliance assessment
  • Environmental hazards testing
  • Inspection of concealed or inaccessible areas
  • Engineering or architectural services
  • Cost estimates for repairs

Scheduling and Cancellation

  • 24-hour notice required for cancellation
  • Rescheduling subject to availability
  • Weather-related cancellations may be necessary for safety
  • Cancellation fees may apply

Payment Terms

  • Payment required at time of service
  • Accepted payment methods: credit card, cash, check
  • Additional fees may apply for special services
  • Returned check fee: $35

Report Delivery

  • Digital report delivered within 24 hours
  • Report access requires full payment
  • Reports are confidential and provided only to the client
  • Additional recipients require client authorization

Liability and Limitations

Our liability is limited to the fee paid for the inspection. We are not responsible for:

  • Repairs or replacement costs
  • Hidden or latent defects
  • Future changes in condition
  • Consequential damages

Dispute Resolution

Any dispute arising from our services shall be resolved through:

  • Written notification within 10 days of discovery
  • Opportunity to reinspect before repairs
  • Mediation before litigation
  • Arbitration if mediation unsuccessful

Contact Information

For questions about these Terms & Conditions, please contact us: